Robot vacuums have become popular and almost indispensable in every household. They save time, keep your floors clean daily, and make housework just that little bit easier. But with so many brands and models on the market, it's important to consider not only the technical specifications but also the service they offer. In this blog post, we'll give you practical advice on what to look for when buying a robot vacuum .
1. Choose a company with excellent customer service
A robot vacuum is an investment, and just like with other appliances, questions or problems can arise. Therefore, good customer service is essential . Be wary of companies that:
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Be easily accessible by phone, email or chat.
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Provide quick and clear answers.
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Providing a real guarantee on their products.
A company that treats its customers well shows that it stands behind its products .
2. Ask for a trial period or test phase
A reliable provider often offers a trial period or a money-back guarantee . This is important because:
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You can experience for yourself whether the robot is suitable for your type of floor and furniture.
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You know whether the device navigates well in your home.
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You gain confidence that the supplier takes his robot vacuum cleaner seriously.
A trial period of 30 days, for example, is a sign that the company believes in the quality of the product.
3. Availability of parts and accessories
Robot vacuum cleaners contain parts that wear out or need to be replaced over time, such as:
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Brushes
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Filters
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Wheels
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Batteries
Make sure you can easily reorder these. Companies that offer original parts through their website or authorized dealers demonstrate their commitment to long-term customer support.
4. Other important tips when choosing a robot vacuum cleaner
Besides service and parts, there are a number of other factors you should pay attention to:
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Battery life : How long can the robot clean without charging?
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Suction power : Important for carpet or pet hair.
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Smart navigation : Can it clean systematically or does it drive around randomly?
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App functionality : Useful for setting schedules or selecting zones.
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Height of the robot : Will it fit under your sofa or cupboard?
5. Bonus: Pay attention to user reviews
Read other users' online experiences. Pay particular attention to comments about:
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Sustainability
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Service handling in case of defects
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Actual performance in house
Check out our reviews here!
